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      Cox Communications

      Part of Cox Enterprises

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      Call Center Operations Support Interview

      18 Jul 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Cox Communications

      Interview

      I was asked a series of behavioral questions (Situation, Task, Action, Result). Some questions had to do with how to handle unhappy employees who had problems with their schedule. I was well qualified but didn’t get the job probably because the manager was looking for someone with specific experience. Oh well.

      Interview questions [1]

      Question 1

      How would you handle an employee who doesn’t like his schedule?
      1 Answer
      1