10y
Hi There,
Thanks so much for all of your feedback about our process, as we continue to evolve as Curalate rapidly scales. Ensuring that our candidates have a great experience with our team is of utmost importance, and it sounds like your time with Karine was in line with that.
I did want to respectfully address a couple of things that you mentioned in your critique that I found a bit troubling. First and foremost, hearing back from an interview within a week of your first meeting is not only standard, it's a best practice in recruiting. As you noted in your critique, you were the first candidate that our team met, so expecting an answer straight away would be impossible. While we would love to be able to let each candidate know if they are moving forward directly after their interviews, we often have to meet several candidates before that decision can be made. And in saying that, I feel very comfortable that the statement that we would "absolutely be circling back very soon," aligns very much with that timeline.
Additionally, we wholeheartedly respect the job search, and it's actually our negative experiences interviewing with other companies, that has allowed us to build such an engaged/high-touch/communicative style for our process. While I respect that everyone is entitled to their opinions, some of the language you used in your review borders on "inflammatory."
We maintain very close contact with our candidates, letting them know where they are in the process, offering feedback and helping them prepare, so being labeled "cruel," and saying that we "tossed you aside," is simply incorrect. We take this very seriously, and while we appreciate your thoughts, I'd ask you to really benchmark your experience at Curalate against your experience in other hiring processes going forward.
I'm glad that you ended your review by talking about our team as "professional," and "fair," but I'd urge you to be careful with the vernacular you are using to describe your experiences. This industry is small, and taking a company to task for something that isn't even outlandish, is dangerous.
I'd be happy to speak further about this, so please email (address noted below) me if you'd like to discuss over coffee. Above all else, I genuinely want to wish you the best of luck in your search.
Cheers,
Natalie Ledbetter
Director of Talent Acquisition
(natalie@curalate.com)