Glassdoor users rated their interview experience at Damartex as 66.7% positive with a difficulty rating score of 3.33 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Contact Centre Agent and Order Processor rated their interviews as the hardest, whereas interviews for Contact Centre Agent and Sales & Customer Service Advisor roles were rated as the easiest.
The hiring process at Damartex takes an average of 7 days when considering 3 user submitted interviews across all job titles. Candidates applying for Sales & Customer Service Advisor had the quickest hiring process (on average 7 days), whereas Sales & Customer Service Advisor roles had the slowest hiring process (on average 7 days).
I applied through an employee referral. I interviewed at Damartex
Interview
1 on 1 video interview over Microsoft Teams. It was awkward and some questions were unnecessary for the job role, and we cut off halfway through due to poor internet connection. I much rather have preferred in person.
Interview questions [1]
Question 1
They asked about what skills I would bring to the role
I applied online. The process took 1 week. I interviewed at Damartex (Bingley, England) in Sept 2021
Interview
Very quick turn around received a call interviewed and started within a week. Went to head office two team leaders who asked a set of questions each. Very easy and straightforward interview typical customer service questions.
Interview questions [3]
Question 1
Tell us a time you personally received great customer service
A discussion with management. Then some questions about experience and asked about various scenarios and how you would react. Then computer based tests to see if you could type in information as it was spoken to you.
Interview questions [1]
Question 1
How would you react to a difficult situation or with a customer that was becoming upset?