A friend of a friend gave me the e-mail address of someone in HR at EF to speak with about applying. I was given a phone interview, which went okay. It wasn't a tough interview by any means; it was more of a screen with some basic interview questions to make sure that I could possibly be a fit. Honestly, I was a little rusty and didn't feel that I was completely confident in how it went, but I did get an in-person.
I was relocating and drove 5 hours up to Boston for the in-person (they were aware of this). The in-person put me with a couple of different directors on one-on-ones. The questions were definitely tougher than the phone interview, but that's expected. I did feel that the interviews went really well. I then shadowed an employee on some phone calls to get a feel for what the job would be like, which I also felt was a good sign. Afterwards, I sat down with some employees who would be my peers, should I get the job. They were supposedly there to give me an even better feel of the job and what the company culture was like. We had a pretty casual conversation in which they explained their day-to-days and what they liked/didn't like about the job. I was in the office for about 4 hours total.
After the interview ended, I told a couple of my friends that I would be really surprised if I didn't get the job (it's not in my personality to act this confident about something I'm unsure about). I sent thank you notes and waited patiently. A couple of days passed, and I was pretty shocked, since I truly believed I got the job. A week passed, and I sent another e-mail to follow-up.
Now, I understand that many (most?) companies do not answer thank you notes (although all 3 employees I interviewed with at the company I currently work for DID answer mine), and I did not AT ALL expect a response from the thank you notes. However, I also never heard back from the follow-up e-mail. I never heard anything back from EF at all.
Honestly, I understand that the interview could have gone perfectly well, but maybe they had simply found someone they liked better, and went with them instead. I fully understand that this is something that happens, and there would be no hard feelings. Either way, I find it to be pretty unprofessional to completely ignore a candidate and never follow-up after an interview, especially when that candidate is trying to follow-up and still showing interest. It was a second interview that took several hours, and they were aware of the fact that I drove 5 hours each way ONLY to come in and interview. I just feel that even a generic 'we went another direction' e-mail would suffice.