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      Financial Client Service Representative Interview

      29 Aug 2025
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Empower (Phoenix, AZ) in Aug 2025

      Interview

      There were some noticable inconsistencies between the first interview and the second, like start date and shift times. The second interview felt like I was talking to robots. They really didn't seem to have an interest in getting to know me as a person and a worker and were only looking for cookie cutter responses.

      Interview questions [2]

      Question 1

      Explain the gap in your employment?
      Answer question

      Question 2

      Tell us about a time you had an upset or diccicult customer. How di doyu handle it and what did you do to make it right?
      Answer question
      1