Customer Service applicants have rated the interview process at Entain with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Entain overall takes an average of 20 days.
Common stages of the interview process at Entain as a Customer Service according to 4 Glassdoor interviews include:
Background check: 50%
Skills test: 50%
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I applied online. I interviewed at Entain (Glasgow, Scotland) in Feb 2026
Interview
Had a phone interview with HR and was selected for the next round. The call was to know my basics, like my availability, previous experience, and right to work, and the interview lasted for 10-15 minutes.
Interview was fairly short and mostly about finding the right location for me to work at. Interviewer was very pleasant and helpful. She sent me an email straight after the phone interview with other positions available so I could find one that better suited me.
Application form online
Interview in old street
Nice lady asked loads of sports questions and bragged about meeting lots of sports people. I had no idea who these people were. Said wow, amazing. Got a job offer.
They make you wear a suit for the interview