Entain Reviews

Updated Aug 12, 2022

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Found 986 of over 1,065 reviews

3.5
62%
Recommend to a Friend
73%
Approve of CEO
Entain Chief Executive Officer Jette Nygaard-Andersen
Jette Nygaard-Andersen
192 Ratings
Pros
  • "Good working environment, good social activities, good benefits package(in 37 reviews)

  • "Great people care and nice work enviroment(in 29 reviews)

  • Cons
  • "Fast passed, long hours, expensive lunch(in 47 reviews)

  • "work life balance can be tough at times(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good but short staffed

      Aug 10, 2022 - Customer Service Manager (CSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sport to watch Laid back environment

      Cons

      Unsociable hours Lone working Short staffed Difficult customers

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    2. 2.0
      Current Employee, more than 3 years

      Hard work

      Aug 11, 2022 - Manager in Eastbourne, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not many chance for bonus

      Cons

      Very long hours alone ,no security,no work life balance at all

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    3. 3.0
      Former Employee, more than 1 year

      Fine if you keep your head down

      Aug 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, bonus typically paid out at, or near, maximum (up to 2021).

      Cons

      Head Office teams really siloed. Lack of genuine leadership. CEO knows how to “work the camera” / say the right things but is a different person when there isn’t “an audience”.

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    4. 5.0
      Current Employee, more than 3 years

      Great company

      Jul 26, 2022 - Talent Acquisition Specialist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun and good culture in the past

      Cons

      doesnt pay as competitively as other companies.

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    5. 5.0
      Current Employee, more than 3 years

      Overall a good experience

      Jul 21, 2022 - Customer Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working patterns Can drink coffee/tea during shift Can take your break near enough whenever you like, as long as there is another staff member on with you. Your morning customers are usually older gentlemen who will have many stories about the old days to tell you. Generally speaking, they don't spend much, will sometimes sit in with a coffee/tea while they write their lines; and often some of them will being in cakes and biscuits for you. Some of these older gentlemen will become your favourite customers and to them, you are sometimes the only person they speak to in a day. New OMNIA till systems make accepting, capturing and paying out bets a breeze. The OMNIA system is consistently being updated with new features, too. It is far more user friendly than its predecessors, EPOS & BS2000. Although it could help, you do not need to know anything about betting, gambling or horse racing as it will all be taught to you during your training. Managers are generally quite approachable. Online community for interacting with other Entain staff members across the UK, be it for job advice or socialisation If you're willing to travel to other Coral and Ladbrokes in your area to pick up shifts, overtime is generally usually available to you. Both Coral and Ladbrokes now have the same till system (OMNIA) and shop operating procedures are consistent between both brands. There are some differences but those usually relate to early prices, promotions and lotto products; the job itself is pretty much the same regardless of which brand of shop you work in.

      Cons

      Work days can be long Many shops are closing down so you can risk being made redundant, although the company can be quite good at relocating staff when positions elsewhere are available. You may perceive this to be a pro, but you are expected to work alone in a shop for up to 5.5 hours a day, and sometimes the shop can be quite busy in that time. Some people like this and others don't. You are not obliged to lone work past 7pm, however

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    6. 5.0
      Current Employee, more than 1 year

      company review

      Jul 18, 2022 - Senior CDD Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast forward thinking company with a customer centric focus

      Cons

      No real cons other than Ever changing

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    7. 4.0
      Current Employee, less than 1 year

      Entertainment Company

      Jul 16, 2022 - Customer Service Manager in Bedford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work life Balance at Entain

      Cons

      No cons as such working at entain

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    8. 2.0
      Current Employee, more than 5 years

      Not enough pay

      Jul 29, 2022 - Store Manager in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meeting nice people (customers and staff)

      Cons

      Long hours sometime we go from 5pm to 10pm and see 1 person for less than a few minutes. We don’t get paid enough for the hassle and responsibilities we have and staff turn over due to silly opening and closing times and abuse we put up with

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    9. 5.0
      Former Employee, less than 1 year

      Boring

      Jul 10, 2022 - Customer Service Representative in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits were good if I had have stayed long enough

      Cons

      Very boring, it would suit someone who wants to basically sit and do nothing whilst waiting on customers.

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    10. 4.0