Entain Reviews
61% would recommend to a friend
(1323 total reviews)
Jette Nygaard-Andersen
68% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Low pay HR makes mistakes with your salary almost every month Understaffed and no one cares" (in 46 reviews)
- "Area Managers and higher try to micro manage each shop on the same template as each other." (in 21 reviews)
Found 1,323 of over 1K reviews
Updated 6 Dec 2023
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- 5.05 Dec 2023FinanceCurrent Employee, less than 1 yearLondon, England
Pros
Renumeration, team, ethic, offices all great.
Cons
Still using average Lenovo laptops.
- 2.06 Dec 2023Customer Service Manager (CSM)Former Employee, less than 1 yearLittlehampton, England
Pros
Reliable hours that were always provided
Cons
Aggressive customers and little in the way of support
- 4.029 Nov 2023Anonymous EmployeeFormer Employee, less than 1 year
Pros
Good benefits, good social events
Cons
A lot of employees and felt lost in shuffle. In HR a LOT is expected, and as someone who loved the work it takes a lot to say thay
- 3.030 Nov 2023Service Desk AnalystFormer Employee, more than 1 yearStratford, London, England
Pros
Great people Chances given to everyone to learn
Cons
Rota shift No progression for career advancement
- 5.029 Nov 2023Programme ManagerFormer EmployeeLondon, England
Pros
Good people and great rewards
Cons
The industry that isn't great
- 2.021 Nov 2023Customer Service Manager (CSM)Current Employee, more than 1 yearBirmingham, England
Pros
Great colleagues free refreshments plenty of overtime
Cons
Lack of structure abusive customers not much support from higher ups
- 3.020 Nov 2023Anonymous EmployeeFormer Employee, more than 10 years
Pros
Good wage if you work up. Great if you like sport.
Cons
Ridiculous trading times. Bank holidays and weekends don’t exist. Zero work life balance.
- 3.015 Nov 2023Customer Service Representative (CSR)Current Employee, more than 1 yearAberdeen, Scotland
Pros
Good working condition Great support
Cons
No career progression Monotonous work pattern
- 4.031 Oct 2023Marketplace ManagerCurrent Employee, more than 5 yearsLondon, England
Pros
Employee and leadership have great interactions via company forums and team talks. Leadership make changes in consultation with colleagues
Cons
Retail can be very challenging with difficult customers
- 5.02 Nov 2023Customer ServiceFormer Employee, more than 3 yearsLondon, England
Pros
Relaxed at times, flexible working
Cons
10pm finishes and 8am openings even on Sundays.
Entain Reviews FAQs
Entain has an overall rating of 3.5 out of 5, based on over 1,423 reviews left anonymously by employees. 61% of employees would recommend working at Entain to a friend and 57% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of Entain employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Entain 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.
