Month-long process. Let's run down each interview:
1. Initial call by HR as a 'check the box' type exercise. HR focal did not know anything about the job, cannot answer questions about the role, sounded like she was reading off a screen and checking 'Yes' or 'No' to each general requirements for job type questions.
2. Week later, phone interview with hiring manager. A lot of 'tell me about a time' questions, digging into experience with the role, met 95% of the role requirements, got drilled on the 'missing 5%' in the form of a lot of concern about not meeting 100% of what they were looking for.
3. Few days later, follow-up interview with hiring manager. Additional questions, more digging, etc.
4. One week later, panel interview on-site with hiring manager and the head of 5 different departments in 45 minute type interviews with each.
5. Few days later, given 3(!) business cases to complete within a few business days.
6. Two days after the business case due date, get a final interview with hiring manager and his director to go through the business cases and answer the same questions multiple times that were asked at the panel interview by the other department heads.
One week after the final interview, and one month after the first interview with HR, was given a generic note via e-mail that read:
'Thank you for your interest in employment with Equifax. We appreciate the time you spent sharing your prior experiences with us.
At this time, we have identified candidates who more closely match our hiring needs. As a result, we will not be considering you for our open position.'
That's it. No phone call. No explanation. Nothing. Just 9 interviews and 3 business cases and not even the professionalism to call to explain the decision, tips for next time, etc. I have been a hiring manager at several jobs in the past, and the thought of someone finding out (after spending all this time) that they weren't getting the position via a generic form e-mail is unfathomable. Complete lack of professionalism and now I understand a bit more why this company is rated so poorly here.