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      Esri

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      Account Manager Interview

      29 Feb 2016
      Anonymous interview candidate
      Charlotte, NC
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 7 weeks. I interviewed at Esri (Charlotte, NC)

      Interview

      Over the course of seven weeks, I had five interviews for the Account Manager position. All of these were scheduled with less than 2 days notice. I was often not offered more than one time option. On one occasion I was told that the person that was going to interview me "might get pulled away for a call with the CEO and not be able to make it." ESRI expected me to leave my current job in the middle of the day to meet with someone who may not show up. After my fifth interview, I was told that they would like to offer me the position, and an offer letter was being drafted. Since we had only spoken on Skype or over the phone since beginning the process, I asked if I could visit the office once before accepting the offer. They said yes. Over the course of the next several weeks, they failed to schedule a time, asking me to keep 2-3 different days during each week free (during the business day) so that I could meet when their team was available. Despite their asking me to keep several times open during each week for three consecutive weeks, I was never able to visit the office. Finally, two days after another request by Esri to block off time for a potential office visit, I got a voicemail from HR saying that I would not be moving forward in the process. Neither the HR contact nor the supervisor of this position could be reached to give me feedback after this process. Early in these negotiations, I was very excited about the opportunity of working for Esri, but after this disorganized, drawn-out, and disappointing process (which validated many negative reviews I had read on sites like this), I feel that I have avoided a potentially disaterous career move.

      Interview questions [5]

      Question 1

      Watch this video and tell us what you notice. (Video about Esri products used to implement business analysis)
      Answer question

      Question 2

      What is one sales job you have had, and what did you learn from it?
      Answer question

      Question 3

      Are you adaptable?
      Answer question

      Question 4

      How would you define GIS for the lay person?
      Answer question

      Question 5

      Describe you understanding of what this job is. (Asked by every individual I interview with)
      Answer question
      26

      Other Account Manager interview reviews for Esri

      Account Manager Interview

      20 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Esri

      Interview

      Very professional with good communication and a good timeline of response. It’s quite a few interviews but it feels like you’re being appropriately vetted to be a good fit on a team.

      Interview questions [1]

      Question 1

      What does GIS mean in your own words
      Answer question

      Account Manager Interview

      10 Feb 2026
      Anonymous interview candidate
      Olympia, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Esri (Olympia, WA) in Jan 2026

      Interview

      A recruiter reached out and encouraged me to apply based on my background. After a basic screening call where we confirmed by background as being directly relevant (hence their encouragement to apply), "I'll reach out to you early next week". I sent a follow up email after a week. Ghosted. No courtesy email.

      Interview questions [1]

      Question 1

      Do you have any direct experience in this particular vertical. Answer: yes.
      Answer question

      Account Manager Interview

      20 Aug 2025
      Anonymous interview candidate
      Louisville, CO
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Esri (Louisville, CO) in May 2025

      Interview

      Straight-to-the-point 30min initial video interview with HR rep and then forwarded to prospective supervisor for 60min interview. The prospective supervisor was casual. There were a handful of questions that got us back into a more formal interview process in between chatter. These included behavioral questions including a couple of scenarios. There was also an open-ended question about how I would go about engaging the prospective account. I tried to get detail about what the supervisory style was and what priorities were, but the prospective supervisor wasn't very reflective or forward-thinking. They even acknowledged that the role was largely about getting a paycheck. Was disappointed that there was no direct follow up from prospective supervisor despite a thank you email and even a question or two over a few weeks following the interview. Just received a notice from HR rep that Esri was passing me over but to keep looking for other opportunities. The position continues to be advertised and unfilled for maybe 5 months now.

      Interview questions [1]

      Question 1

      Describe how you would handle this account.
      Answer question

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