I applied online. I interviewed at Express (Indianapolis, IN) in Sept 2022
Interview
They asked me if I had any retail experience, my availability, and conflict resolution. The interview felt very conversational and the person who interviewed me also contributed to the conversation.
Interview questions [1]
Question 1
What was a time you had to deal with an unhappy customer?
I applied online. The process took 1 day. I interviewed at Express in Jun 2020
Interview
Group interview. Asked why we are interested, a time when customer service was presented well, a time when customer service was not good. The interview was not intimidating, it felt very relaxed and comfortable.
Interview questions [1]
Question 1
Tell me about a time you experienced good customer service?
I applied online. I interviewed at Express in Nov 2021
Interview
multiple people in a room at once all asked questions. Easy process. Everyone was able to answer the questions and give their own views on their work ethics. Definitely a friendly environment.