I applied online. I interviewed at FAMS in Sept 2015
Interview
They use a different process now half the people that work there aren't there now. No more group interviews just manager and site director. Just be confident. The director will be stern on attendance and being positive.
I applied online. I interviewed at FAMS (Saint Louis, MO) in Mar 2017
Interview
The interview was conducted by 2 members of management. One would provide an overview of the company and position while the other would ask more specific questions about my work history. It was nice to see and hear the operations take place real time during my interview.... this gave me a very good understanding of what to expect.
I applied online. The process took 5 days. I interviewed at FAMS (Woodstock, GA) in Oct 2016
Interview
Woman who interviews possible employees, shows no emotion or reaction to answers. I was cut off many times when answering the questions and she would turn my own words around. Very unprofessional!
I applied online. The process took 3 days. I interviewed at FAMS (Woodstock, GA) in Sept 2016
Interview
I applied online, the recruiter emailed me a couple of assessments to take the next day. I completed the assessments within 2 hrs and she immediately called me and asked if I had time for a quick phone interview. After the phone interview she requested I come in for an in person interview the next morning, Friday. I was called on Monday afternoon and offered the job!
Interview questions [1]
Question 1
Q. What does the term 'skip tracing' mean to you?
Q. How would you handle an upset debtor?
Q. Why are you considering a collector position since you've always been in sales & customer service?
Q. Do you have any experience with a call center and production quotas?