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      Customer Success Manager Interview

      29 Mar 2017
      Anonymous interview candidate
      Plano, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at FPX (Plano, TX) in Nov 2016

      Interview

      Went through 9 interviews with FPX, including a panel interview/presentation, as well as with the CEO and CFO. Starting with the 5th interview in November, there was talk of an offer, and I was asked to provide compensation info. After the 9th interview in December, they went dark. 2 weeks later, finally chased them down and got an update - they weren't able to hire as they had over hired. HUGE waste of time and not even the courtesy to contact me with an update.

      Interview questions [1]

      Question 1

      Prepare a QBR, providing updates on the company and future roadmap for the product, which you needed to devise.
      Answer question
      1

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