I applied online. The process took 1 week. I interviewed at Firstsource Solutions (Cardiff, Wales) in Mar 2019
Interview
Applied online and got an interview I arrived and was greeted by the security on front desk then the interview was a group interview we had to go around the room introducing ourselves had to give a little presentation then was given forms to fill out and was interviewed 1 by 1
Interview questions [1]
Question 1
Describe a time when you went above and beyond for a customer.
I applied online. I interviewed at Firstsource Solutions (Leicester, England)
Interview
It was ROLE PLAY and scenario questions. Easy and didn’t get hire for the job applied for. Interviewer was lovely.. got offer for a different job role which was more suited.
I applied online. The process took 3 days. I interviewed at Firstsource Solutions (London, England) in Dec 2022
Interview
An initial telephone interview and then a skype call which took around fifteen minutes each. They included going over general experience and competency based questions, as well as detailing key facts about the job role itself.
I applied online. The process took 2 days. I interviewed at Firstsource Solutions in Oct 2021
Interview
pretty straightforward and nothing too complicated, had to role play with recruiter about customer service skills. The credit check documents may be needed to be entered a few times to due mix up with recruiters and the hiring company