I applied through university. I interviewed at Four Seasons (Beijing, Beijing) in Apr 2013
Interview
I have interviewed for 4 rounds, starting from campus recruiting interview by HR, than came with phone interview with HR director. After that is on site interview with Sales Director and Marketing Director. Sales Director interviewed me for about 1 hour and asked detailed questions about how you handle clients and manage time.
I applied online. The process took 1+ week. I interviewed at Four Seasons in Mar 2019
Interview
4 rounds of interviews (director of sales, director of sales and marketing. HR, hotel manager). You are graded on 5 criteria, four based on personality traits, one based on skills.
Interview questions [1]
Question 1
Describe a time when you provided superior customer service
I applied in-person. The process took 3 weeks. I interviewed at Four Seasons in Jul 2017
Interview
I applied for the Sales Coordinator position through the Four Seasons website. I received a phone call a few days later. After a brief phone interview with the HR Manager, I was invited to interview on property. My first interviews were with the HR Manager and the Group Sales Manager. A few days later I was invited to return to interview with the ADOS and DOSM. At the end of the week I was invited back a third time to meet with the remote Group Sales Manager. The total process took a few weeks. I was treated well and with complete respect. Overall a very positive experience.
Interview questions [3]
Question 1
What are your current career goals? 3-5 years? Longterm?
I applied through a recruiter. The process took 2 weeks. I interviewed at Four Seasons (London, England) in May 2014
Interview
Initially applied for another position but none were available. The recruiter however promised to keep my application. After two months passed, I was about to sign with another company when he called me up to offer me the opportunity to apply to the position i have initially applied for. Two weeks and three interviews later I signed the contract and the rest is history.
Interview questions [2]
Question 1
Tell me about a time you were confronted with a difficult guest.