Genpact Interview Questions | Glassdoor.co.uk

Genpact Interview Questions

Interviews at Genpact

1,291 Interview Reviews

Experience

Experience
64%
17%
19%

Getting an Interview

Getting an Interview
21%
21%
16%
15
11
10
6

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6 days. I interviewed at Genpact.

    Interview

    Process took 6 days total. Applied through employee referral, got a call the next day, set up a one-on-one interview for the following day through video call (due to the current apocalypse). Both the Senior Recruiter and the woman that interviewed me were delightful, easy to speak to, and very knowledgable about the company. I actually really enjoyed the interview process mainly because the interviewer was so much fun to talk to. There weren't many questions, much less than any other interview I've ever had - seemed more like a vibe check.

    Interview Questions

    • How many years of customer service experience do you have in total?   1 Answer

  2.  

    Collections Specialist Interview

    Anonymous Employee in Wilkes-Barre, PA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Genpact (Wilkes-Barre, PA (US)) in June 2020.

    Interview

    was brief and easy. I had a phone interview due to co vid 19 and had to go into building for a brief short orientation. If you like what the recruiter has to say most likely you'll get offered the job

    Interview Questions

    • Asked if you had any customer service experience, how do you handle rude and angry customers? are you availabe full time or part time and are you comfortable working from home?   2 Answers
  3.  

    Wpf Developer Interview

    Anonymous Interview Candidate in New York, NY (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Genpact (New York, NY (US)) in June 2020.

    Interview

    2Rounds
    1st telephonic by Genpact
    asked few basic questions on wpf and .net c# got positive review .
    2nd Round was telephonic by client GE but didn't got any response from Genpact on the 2nd round
    no communication from hr only time waste.

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Dallas, TX (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Genpact (Dallas, TX (US)) in May 2020.

    Interview

    May 19th I went through the interview process, completed the assessments, completed my drug screen MAY 20th and it seemed like everything checked out but from that point I didn’t hear anything (unless I emailed the company myself about an update) until June 24th stating my background did not meet company standards. I am not a felon nor do I have a criminal record and I feel I did not get a fair chance at employment. See it that I have been trying to get on to the company since 2018 :(

    Interview Questions


  5. Helpful (1)  

    Analytics Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Phone interview Pre screen and face to face interview with rest of the team. General fit questions to assess work environment and how well we would fit for each other.

    Interview Questions

    • General analytics capability questions - varies   2 Answers

  6.  

    Big Data Architect Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Interview panel team is supportive and assessed me as per their needs. They covered most of the topics in hadoop and focused more on my project experience. Over all it is good experience.

    Interview Questions

    • About hadoop technology stack   1 Answer

  7.  

    Social Media Analyst Interview

    Anonymous Employee in Dallas, TX (US)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Genpact (Dallas, TX (US)) in March 2020.

    Interview

    The process required a half day. It began with a general overview of the company and the role followed by a series of tests. After each test some candidates were eliminated. We started with around 100 job seekers and ended up with about half that number at the end of the day. The final step was a face to face with someone from HR. After passing all the tests and the interview I was offered a job. The offer was not for the same job I came to interview for. The recruiter who brought me in told me the job would pay within a certain range and the offer was way below what the recruiter said. I asked questions and the person who interviewed me had very few answers. I was told I would get healthcare but no specifics (what provider, is my family covered, is my doctor in network, etc). They couldn't or wouldn't provide me with any info about additional benefits. Does the healthcare provide vision or dental, is there a retirement plan, how much PTO, etc. I was always told those topics will be covered at the new employee orientation.

    Interview Questions

    • What's more important productivity or professionalism?   1 Answer
  8. Helpful (3)  

    Processing Associate Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Genpact (New York, NY (US)) in February 2020.

    Interview

    Waiting time for every process is 30 minutes. HR Interview is basic interview after that you’ll have to take exams. If you passed, you’ll be asked for final interview.

    Interview Questions


  9. Helpful (1)  

    Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Genpact.

    Interview

    Basic behavioral questions followed by some situation based questions and then technical questions based on Advanced Excel and SQL.
    As a fresher, they asked me basic questions such as my goals, positive and negatives things about me. What are my expectations from this job and so on?


  10.  

    Senior Associate Interview

    Anonymous Interview Candidate in New York, NY (US)
    No Offer
    Negative Experience

    Application

    I applied through other source. The process took 3+ weeks. I interviewed at Genpact (New York, NY (US)) in January 2020.

    Interview

    I got a call from their recruiters and the next step was to do a language test and the recruiter said they will send en email regarding that. I agreed, yet they never sent that email and the recruiters ghosted me after contacting them again. The same happened to my friend, just for another position.
    So unprofessional and I really wish the recruiting team would at least step up to a minimum level of competences needed for working with people. And their English was so bad I really wonder how they managed to pass the English tests themselves.

    Interview Questions


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