Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: H&R Block reviews | H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block conversations
      H&R Block interviewsH&R Block Receptionist interviewsH&R Block interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Receptionist Interview

      20 Nov 2017
      Anonymous employee
      New Bedford, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at H&R Block (New Bedford, MA) in Nov 2017

      Interview

      I filled out the application I saw on Indeed and a few weeks later I got an email invite to a hire fair and was given an address and what times they were running the open interviews. I wore a white & black dress, black leggings, a black Cardigan, and black flats and arrived at 11:50, I was the first one there and they had delicious donuts! I met with the manager and we had a great interview. She gave me a form to fill out that detailed my availability, if anything interfered with my availability (such as my classes) and which locations I am interested in working in. and asking me some behavioral questions such as how have I handled a tough customer, when did I go above and beyond, and how far did I go to find out a customers needs and what was the outcome. When it was my turn to ask questions, I asked her what was training like. She described to me a basic rundown of my routine and detailed to me the "hardest" part about being a Receptionist. The interview was great! When I got home I sent my interviewer a thank you email and she said we'd get in touch soon. I got the email offer a little over 2 weeks after my interview.

      Interview questions [1]

      Question 1

      When was a time you went above and beyond for a customer?
      Answer question

      Other Receptionist interview reviews for H&R Block

      Receptionist Interview

      23 May 2026
      Anonymous interview candidate
      Vancouver, BC
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&R Block (Vancouver, BC)

      Interview

      It was very easy and the interviewer was very friendly and encouraging. Even when I didn’t exactly answer a question well they gave me some feedback on what to do when the situation actually happened.

      Interview questions [1]

      Question 1

      How would you deal with an angry customer?
      Answer question

      Receptionist Interview

      29 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&R Block

      Interview

      Pretty basic, two people interview you, ask you to explain your resume and the typical questions of what you would do in xy situation. Pretty easy, not too much pressure.

      Interview questions [1]

      Question 1

      Talk a little about yourself.
      Answer question

      Receptionist Interview

      16 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&R Block

      Interview

      Interview is usually a single virtual interview with one of two managers. The interview is about 20-30 minutes long. First it starts with simple basic questions, then moves to longer situational questions, and then ended with logistical questions like availability, pay, etc.

      Interview questions [1]

      Question 1

      Tell me about a time you worked with someone who was frustrated. What steps did you take to navigate the situation?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Wren Kitchens
      3.5★Compensation and benefits
      avatar
      Signet Jewelers
      3.8★Compensation and benefits
      avatar
      Vision Express
      3.5★Compensation and benefits
      avatar
      Welcome Break
      3.8★Compensation and benefits