I applied online. The process took 2 weeks. I interviewed at H&R Block (Los Angeles, CA) in Nov 2023
Interview
very easy and generic interview for a customer service job. Asked about certain scenarios with customers and talked about availability. They like to hear what they want to hear. You will be okay.
Interview questions [1]
Question 1
Talk about a time where you had to de-escalate a situation.
Availability,
Open to remote
