Hertz Customer Service Representative (CSR) interview questions
Updated 9 Feb 2026
based on 62 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
75%
Applied online
Applied online
11%
Employee referral
Employee referral
4%
Other
Other
4%
In person
In person
2%
Recruiter
Recruiter
2%
Campus recruiting
Campus recruiting
2%
Recruitment agency
Recruitment agency
Interview search
62 interviews
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Hertz interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Hertz with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 6 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Hertz overall takes an average of 27 days.
Common stages of the interview process at Hertz as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
Lengthy, unprofessional, waste of time, needed to send confidential information over email which could be easily assumed as a scam, spent a lot of time but declined offer in the end
Interview questions [1]
Question 1
Customer service experience and how to solve problems
Very lengthy process. May have to reach out to recruiters to find out status. Three part interview that will last over 1 month possibly. Not much room for salary negotiations unless position has been open for lengthy period.
I applied through other source. The process took 3 weeks. I interviewed at Hertz (Winnipeg, MB) in Oct 2025
Interview
good, smooth. It was a very straight forward interview, i had the first in person, then the second stage was online, after then i didnt hear from then for a while