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      Houzz

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      Customer Service Representative Interview

      14 Mar 2024
      Anonymous interview candidate
      Irvine, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Houzz (Irvine, CA)

      Interview

      Met with recruiter then hiring manager and team lead manager I would be working with. Pretty fast overall process once they have reached out to you. Several quick questions about experience and then metrics into their company and what the role entails.

      Interview questions [1]

      Question 1

      How would you deal with difficult situations?
      Answer question

      Other Customer Service Representative interview reviews for Houzz

      Customer Service Representative (CSR) Interview

      5 Jan 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Houzz (Phoenix, AZ)

      Interview

      It was an efficient process. One phone interview with their recruiter and then an in person interview with a manager. Role playing was part of the interview process (the manager gave me a specific complaint and I had to resolve the customer’s problem).
      1

      Customer Service Representative Interview

      5 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz

      Interview

      Thorough but comfortable! I had multiple interviews, but everyone was very personable. They requested an at home typing speed test (to be completed after the first interview) and asked me to email the results to the recruiter.

      Interview questions [1]

      Question 1

      Tell me about a time that you disagreed with your supervisor and what you did about it.
      Answer question

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