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      Massage Therapist-casual Interview

      12 Apr 2015
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hyatt

      Interview

      Awili Spa/Andaz hotel at Wailea. They only hire dual licensed people for full-time or part time positions, so they asked which days I am available as they wanted 2 days a week on-call availability. You can refuse 3 times before they fire you. I offered them 4 days to choose from and a couple of days later in the training part they told me they thought I am available all 4 days and that was the only reason why they hired me. So I guessed since that day for the following couple of weeks I managed to last I was in the category of "least favorite therapists" I had to give 2 practical full 60 minutes' massages (both to the lead therapist and the spa manager) vs 1 massage in most other places. The training part: 2 weeks/ training results were generally based on favoritism of the lead therapist, there was a lot of focusing on one trainee and ignoring and yelling and rude comments towards another one. Also if they are overloaded with clients and they need you to start working soon depending on the availability days you provided you are going to be cleared right now, if they don't need you until next week or later they are going to fail your treatments' demos no matter what and offer you to do the whole several hours thing on them over and over again until they think you are ready.:))) The reasons they give are: 4 sugar crumbs on the floor left after you swept the floor after the treatment, your hands were cold after the lead therapist/client intentionally asked to set up the room temperature very low and before the treatment you made sure the t is ok for the client and the client said he likes it cold. So, raising the room temperature is not ok to solve the cold fingers problem, you must give the same body treatment to them again to get rid of it. The feedback they are giving after you massaged them and scrubbed them and wrapped them for 3 hours is very rude, personally I don't think I've ever received anything like that in my entire history of employment and job interviews. There was generally NOTHING good said at all and everything was "totally unacceptable and inappropriate". I have no idea how it has worked out for me and my clients for the last 13 years...I should just focus on some different area of talents now...:) Generally it looked more like begging for free massages and body treatments and desperate looking for excuses for that in an aggressive manner rather than professional approach so I had to explain that would probably not going to work for me. They told I would receive 1 paycheck/training hours-2 weeks and I never received one, I contacted the spa manager about the problem and never received any reply. So I guess I presented them 3 free massages plus the "horrible" wraps and scrubs they trained me at and received nothing but yelling and complaining about my cold hands.

      Interview questions [1]

      Question 1

      If I am planning to relocate
      3 Answers
      1