I applied online. The process took 4 weeks. I interviewed at Intact (Toronto, ON) in Oct 2012
Interview
I was interviewed for intact. The claims process involved a phone interview with the HR. I was then called back 2 weeks after for a 1 on 1 interview. After passing that, I was called in 2 weeks later for a 3 on 1 management interview. Completed a background check and was provided an offer.
Interview questions [1]
Question 1
What's something a previous boss told you to do that was inefficient to your duties? How did you react?
1. Online Application
Submit your resume and cover letter through their career portal.
You may also need to answer a few pre-screening questions.
✅ 2. Phone Screening (HR Interview)
A recruiter from Intact will reach out for a 15–30 minute call.
They’ll assess:
Your work history and qualifications
Why you're interested in the role and Intact
Your salary expectations and availability
Tip: Be ready with a brief summary of your experience and why you’re a good fit.
✅ 3. First Interview (Hiring Manager)
Typically a video or in-person interview.
Focused on technical skills and role-specific experience.
May include situational and behavioral questions like:
“Tell me about a time you dealt with a difficult customer.”
“How do you prioritize claims?”
“What steps do you take in a claims investigation?”
✅ 4. Second Interview (Optional/Panel)
May involve a panel of interviewers or cross-functional team members.
Could include:
A case study or scenario-based questions
Questions testing your problem-solving and decision-making
✅ 5. Reference Check
Usually, 2–3 references are requested.
Make sure they’re aware and ready to speak positively about your experience.
Interview questions [1]
Question 1
1. Online Application
Submit your resume and cover letter through their career portal.
You may also need to answer a few pre-screening questions.
✅ 2. Phone Screening (HR Interview)
A recruiter from Intact will reach out for a 15–30 minute call.
They’ll assess:
Your work history and qualifications
Why you're interested in the role and Intact
Your salary expectations and availability
Tip: Be ready with a brief summary of your experience and why you’re a good fit.
✅ 3. First Interview (Hiring Manager)
Typically a video or in-person interview.
Focused on technical skills and role-specific experience.
May include situational and behavioral questions like:
“Tell me about a time you dealt with a difficult customer.”
“How do you prioritize claims?”
“What steps do you take in a claims investigation?”
✅ 4. Second Interview (Optional/Panel)
May involve a panel of interviewers or cross-functional team members.
Could include:
A case study or scenario-based questions
Questions testing your problem-solving and decision-making
✅ 5. Reference Check
Usually, 2–3 references are requested.
Make sure they’re aware and ready to speak positively about your experience.
Completed an online test with various questions, followed by a recruiter call. The call included further questions, discussions about my performance on the test, and a subsequent job offer.
Completed an online test with various questions, followed by a recruiter call. The call included further questions, discussions about my performance on the test, and a subsequent job offer.
I applied online. I interviewed at Intact (Mississauga, ON) in Aug 2022
Interview
It's 20 minutes interview. You speak to a manager in regards to what aspect from the role and name a time you completed a difficult task, they ask you about your previous work experiance and how you can apply those skills to this current role.
Interview questions [1]
Question 1
Name a time when you given a difficult task and how you handled it?
