I applied online. The process took 4 weeks. I interviewed at Intuit (Fredericksburg, VA) in Jul 2012
Interview
Lots of in depth questioning, made you try to troubleshoot a lot. you sat with current employees to see their jobs after an extensive testing and questioning from managers. spent roughly 2 hours, 30 mins with different managers at a time, and then in the end they got together and discussed you after you leave. if you wowed them, they offered you a position, from there they do a background check
I applied online. The process took 2 weeks. I interviewed at Intuit (Tucson, AZ) in Dec 2012
Interview
Very dynamic - interviewed for chat support by being interviewed via a chat session. The facilitators really knew how to create a scenario which lent to my strengths and afforded me a number of opportunities to ask clarifying questions. A follow up interview in person resulted in the final decision to bring me on to the team, and I have to say the chat session really increased my interest and desire to be a part of the team
I applied online. The process took 1 week. I interviewed at Intuit (Muncie, IN) in Jan 2013
Interview
It was a brief interview that was pretty basic. They inquired about call center experience, and availability. You don't need to know the software because their training is fully comprehensive.