The first phone call was a voicemail from an admin who was courteous at setting up the second phone interview. The phone interview with the actual manager was a strange affair, where he sprang second-shift on the requirements (not listed in the job description), and proceeded to use "I" and other personal pronouns so often that there was very little mention of team.
Interview questions [1]
Question 1
From me: about what about when things don't go perfectly, what's the system then?