Every Monday and Thursday they call a list of people that they have from monster.com. Its literally a list of names and telephone numbers. They say they saw your resume on monster.com. Well that's the first lie they tell you when they call you because they actually do not have your resume in front of them. Don't believe me? Quiz them on something. Next you go into a group presentation where the manager or SGA gives a presentation on the types of insurance they have (the only good thing they do is present). Lastly you're scheduled an in person interview. If you are accepted you then pay for your own training. USE KAPLAN NOT ADBANKER IF YOU REALLY DO NOT WANT TO BELIEVE ALL THE REVIEWS ON AIL