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      Kin Insurance

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      CX Director Interview

      26 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at Kin Insurance

      Interview

      Kin reached out to me for an interview. I didn’t apply for this position. Upon talking with the recruiter I did 2 interviews and an assessment. After completing the assessment they told me they removed the position to think about it more. The assessment was lengthy for them to say they are closing down the position a few days after sending the assessment. It was mentioned they’ve had 2 directors in 2 years. Kin seemed very unorganized and most likely did me a favor. To any candidate applying I wouldn’t do the assessment. They seemed to be fishing for things they should already know rather than assessing the candidate.

      Interview questions [1]

      Question 1

      What metrics would you monitor in a call center?
      Answer question
      1

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