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      Lenus eHealth

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      Related searches: Lenus eHealth reviews | Lenus eHealth jobs | Lenus eHealth salaries | Lenus eHealth benefits
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      Support Engineer Interview

      7 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lenus eHealth in Mar 2023

      Interview

      Started with a screening interview and then a take-home case study, then I went on to meet the team lead. A little concerning with how the interviewer answered my question about company diversity, basically said the company itself is 'naturally' diverse and there are no particular efforts to make marginalized employees feel comfortable. Their statement about making no particular efforts towards diversity was an ick.

      Interview questions [1]

      Question 1

      How do you handle a request from a client where you don't have complete information for?
      Answer question
      avatar
      Lenus eHealth response
      3y
      Thx for sharing your interview experience with us. We appreciate your input, as it helps us to continuously improve our recruitment approach, where we aim to appreciate and acknowledge the efforts of all candidates and set you up for success. Our recruitment process on average can range in time depending on the market dynamics, quality of candidates and local market. Our aim is to make sure that you have an experience where you are able to showcase your value to the role and be your "true-self". Part of that experience is also being able to ask us questions which should give you insight into what it is like to work at lenus. We take pride in the diversity of our workplace - Being authentic and inclusive is a priority to us, and we are diverse by nature, not by statement. Our culture is our powerhouse and everyone has their place in it. We all foster an environment where a variety of activities, groups and communities are formed via shared sense of initiative. We strive for people to collect happy and healthy experiences, and an environment where they feel support and care. We will certainly reflect on your experience with us. All the best, Team Lenus.

      Other Support Engineer interview reviews for Lenus eHealth

      Support Engineer Interview

      17 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Lenus eHealth in Feb 2023

      Interview

      This process took a little over a month. It started off with a phone screening with a recruiter and then was given a take home case assignment that consisted of a few SQL questions and a handful of customer service scenarios. The next interview was with the support team lead going over the case assignment which was easy enough. This led into the next interview which was with one of the cofounders and the support team lead. I was told I would receive an update soon early next week. However, they laid off their recruiter and forgot to tell me I was not selected for the next stage once I finally emailed them a whole week and some change afterwards. Every stage of this process was long and dragged out. I had to email them after each stage for updates. The correspondence was just terrible.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question
      1
      avatar
      Lenus eHealth response
      3y
      We’re glad you took the time to share your recruitment experience with us We appreciate your input, as it helps us to continuously improve our recruitment approach, where we aim to appreciate and acknowledge the efforts of all candidates and set you up for success. We will certainly reflect on your experience with us. All the best, Team Lenus.

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