Lifeplus Interview Questions
Updated 13 Jul 2023
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Interviews at Lifeplus
Interviews for Top Jobs at Lifeplus
- Customer Service Representative (4)
- Customer Service Administrator (2)
- Promoter (1)
- Customer Service (1)
- Customer Service Agent (1)
- Content Strategist (1)
- Call Center Representative (1)
- Marketing Coordinator (1)
- Customer Administrator (1)
- Internal Communications Executive (1)
- Csa Front End (1)
- Customer Care Administrator (1)
- Colleague Engagement & Internal Communications Executive (1)
- German Speaking Customer Service Administrator (1)

Anonymous Interview Candidate in Saint Neots, England
I applied online. The process took 2 weeks. I interviewed at Lifeplus (Saint Neots, England) in Jul 2023
I had an hour over the phone interview to guage my background and was the invited to an in-person interview where I needed to present a Comms plan. After I was asked a series of questions. That lasted an hour and a half. After that I waited two weeks for contact. I was eventually sent an email with a generic 'we won't be taking you any further'. No phone call, no feedback. Very rude and inconsiderate considering the amount of time taken to prepare a presentation and participate in two interviews. Avoid.
- Present on internal communications plan.

Anonymous Employee
I applied through a recruiter. I interviewed at Lifeplus
I had a Phone interview and then a face 2 face interview at their office. The Interview included a language Test In the language I applied for. The Interview lasted approx. 1.5 hours.
- What do you know about Lifeplus?

Anonymous Interview Candidate in Saint Neots, England
I applied through a recruiter. I interviewed at Lifeplus (Saint Neots, England)
Overall, the interview process was very negative. I felt interrogation, as if the interviewees were trying to trip me up and catch me out (I was warned about this 30 minutes before the interview). I also felt as though my career achievements and hobbies were completely trivialised, which is not okay. I could also tell as though my CV wasn't read properly and assumptions were made regarding my career and previous roles. Was given the wrong address for the interview. Also, found out that the job wasn't offering flexible working options. All in all, a complete waste of time and I felt as though I was being picked apart.
- Why do you want to work here?

Anonymous Employee in Cambridge, England
I applied through a recruiter. The process took 5 weeks. I interviewed at Lifeplus (Cambridge, England)
I first communicated with an external recruiter who asked me to send voice recordings in the languages I was applying for (and English). I then completed 2 video interviews in which I met different people within the organisation, completed 2 language tasks (CS scenarios) and answer to the usual interview questions. The whole interviewing team was extremely kind and made the interview process a very nice experience.
- Why would you like to work for us?
- What do you know about our products?
- Examples of you providing excellent customer service
- Why do you want to work as a CSA?

Anonymous Employee in Saint Neots, England
I applied through a staffing agency. The process took 2 weeks. I interviewed at Lifeplus (Saint Neots, England) in Apr 2020
There are 2 interview stages. The interviews are usually with a team leader or a Senior Customer Care Administrator. If you applied for a language role, they will test your language skills in English and the other language
- How would you deal with this customer (example provided in the interview)

Anonymous Interview Candidate in Cambridge, England
I applied through a staffing agency. I interviewed at Lifeplus (Cambridge, England) in Jan 2020
The interview process was a very negative experience. I felt as though the people interviewing me were extremely frosty and hostile. In fact, I didn't feel as though I was being interviewed - I felt as though I was being interrogated. It was as if they were trying to catch me out and trip me up, so to speak. Also, they patronised me and undermined my experience, and that's unimpressive and disrespectful. Overall, one of the worst interview experiences I ever had. I'm glad Lifeplus turned me down, because after the interview I had no confidence or desire to work for the company. I should have been interviewed positively, not grilled like I was a criminal.
- How did you handle a negative experience at work?

Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at Lifeplus in Nov 2019
There were 2 interviews, one with the team leader and one with HR. It went very easily and they were very kind. The interview will be in Dutch and English.
- Why would you like to work here?

Anonymous Employee
I applied in-person. I interviewed at Lifeplus
Easy interview. They check your language skills. They ask the usual interview questions. It's not easy for them to hire people with European languages.So the process is easy. Why would you like to change job? Give them some information about your current job. If you go there actually first time you might be shocked because the office building looks bad. Check please first in google
- Why would you like to work for them ?

Anonymous Interview Candidate
I applied in-person. The process took 1 day. I interviewed at Lifeplus in Jan 2019
Promoter erzaehlte viel über mehrwert den ich erzielen koennte kam aber sehr wie sekten aufnahme rüber . Deswegen wurde ixh sehr misstrauisch ind bin nie in den Job eingestiegen. Schneeball Und Pyramidensystem
- Wo sehen sie sich in 5 Jahren

Anonymous Employee in Saint Neots, England
I applied online. The process took 2 weeks. I interviewed at Lifeplus (Saint Neots, England) in Nov 2018
I had an initial telephone interview, during which an internal recruiter explained a little bit more about Lifeplus to me and we also discussed my CV, previous experience, and ambitions. Then I had an informal face-to-face meet with the Line Manager to-be, just to discuss in more depth the company direction and how the role I was applying to would fit into it. Lastly, I attended a more conventional Q&A interview, for which I was expected to prepare some materials to discuss during the interview. Although the format was a little more conventional, the tone and atmosphere were relaxed (indicative of the company itself). This allowed me to relax and give an authentic impression of myself.
- The company culture here is very important to us, could you talk us through any examples (professional or personal) in which you have needed to adjust your style or approach to a different audience?
Lifeplus Interviews FAQs
Glassdoor users rated their interview experience at Lifeplus as 66.7% positive with a difficulty rating score of 3.07 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Content Strategist and Marketing Coordinator rated their interviews as the hardest, whereas interviews for Call Center Representative and Customer Service Representative roles were rated as the easiest.
The hiring process at Lifeplus takes an average of 17.63 days when considering 15 user submitted interviews across all job titles. Candidates applying for Internal Communications Executive had the quickest hiring process (on average 14 days), whereas Customer Service Agent roles had the slowest hiring process (on average 30 days).
Common stages of the interview process at Lifeplus according to 15 Glassdoor interviews include:
Phone Interview: 19.51%
Group Panel Interview: 14.63%
Background Check: 12.20%
Skills Test: 12.20%
One-on-One Interview: 12.20%
Other: 12.20%
Presentation: 9.76%
Drugs Test: 4.88%
IQ Intelligence Test: 2.44%
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