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      Consumer Advocate Interview

      13 Jan 2012
      Anonymous interview candidate
      Washington, DC
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at LivingSocial (Washington, DC) in Jan 2012

      Interview

      I applied for the position through the LivingSocial website and was contacted by a recruiter for a phone interview. The phone interview lasted for approximately 20 minutes and asked basic questions like what I knew about LivingSocial and my background. At the end of the phone interview I was offered an in-person interview which was scheduled for a little over a week later. I was contacted by one person to confirm the email and was told to come to the office and ask for him or another employee, but I don't think I actually met either of them and was interviewed by a separate panel of 5 people. The panel members said that they were trying out a new interview format which was sort of interesting and I did a couple of role plays along with an exercise where I had to guide one of the panel members through how to make one of those origami fortune teller things. Couple of things: the office is pretty noisy, so if you prefer to work in a quieter environment this may not be the place for you. I wasn't sure if it was because most people were just getting to work or if it is just always like that, but during my afternoon phone interview I sometimes had trouble hearing the person I was speaking with because of background noise. I think there was also music playing when I arrived for my in-person interview. Other applicants have mentioned the 'hipster' vibe and I got that too but I'm sort of hipsterish so that doesn't bother me. Lots of young people but I also fit that demographic. All of that aside I found everyone I interacted with to be very warm and friendly. One thing that I did find sort of weird was that when I asked for the names of the people who interviewed me(for thank-you purposes) I was told that they couldn't give out email addresses and everyone gave me their first name only. I've never encountered that before but I guess I understand why they might be hesitant to give out too much info.

      Interview questions [2]

      Question 1

      Describe a time when you have "surprised and delighted" someone/describe a time when you have done something to make someone's day better.
      Answer question

      Question 2

      Why LivingSocial?
      Answer question

      Other Consumer Advocate interview reviews for LivingSocial

      Consumer Advocate Interview

      18 Feb 2013
      Anonymous employee
      Tucson, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at LivingSocial (Tucson, AZ)

      Interview

      It was honestly really easy and light. I just kept it fun. They asked the basic questions- what my past customer service experiences were, why I was interested in this job, etc. I have heard them ask some people if to tell a joke, so google some clean jokes before you go!

      Interview questions [1]

      Question 1

      I think they asked me something like, what was a time I received great customer service. I had plenty of horrible customer service experiences in mind, but I couldn't think of anything positive. I think I just made something up, honestly.
      Answer question

      Consumer Advocate Interview

      23 Jan 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at LivingSocial

      Interview

      I was contacted a day after submitting my resume. I had two very basic phone interviews. The questions were basic, mostly about my experience and goals. They did, however, discuss salary in the first interview which was odd. After the phone interviews, I went in for an in person panel interview with a manager and about 5 employees. There was a lot of "role playing" to simulate helping customers. Otherwise, pretty basic customer service questions.

      Interview questions [1]

      Question 1

      Can you instruct someone how to make an origami "cootie catcher" with just words?
      16 Answers

      Consumer Advocate Interview

      1 Dec 2015
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at LivingSocial (Seattle, WA) in May 2012

      Interview

      The interview process was fast and great. I first had a phone screen, then I met in person on site for a one on one interview. The interviewers were friendly and got back to me right away.

      Interview questions [1]

      Question 1

      Most of the questions were getting to know me, and my background. Tell me about your best & worst customer service experience ever.
      1 Answer

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