Lush Retail Associate Interview Questions |

Lush Retail Associate Interview Questions

Interviews at Lush

1 Interview Review



Getting an Interview

Getting an Interview






Retail Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Difficult Interview


I applied online. I interviewed at Lush.


I sent my cv and cover letter (which I made as unique as possible and shared my love and knowledge of Lush as a company) via email.

I then got an invitation to an interview party where there was 20ish people. I had to complete 4 different tasks :
-(more of an ice breaker) describe which product/ range you would be)
- selling gifts and creating a profile of a customer to sell to
- picked a product and talked of the ethics of the product
- picked a product from a basket and demoed and talked about the product
I researched a LOT before my interview so I felt pretty comfortable talking about the ingredients in each product and there benefits, also this made me feel really confident and helped me to stay relaxed.
In-between tasks the staff were lovely and would just casually talk to us and tell us about the job and were reassuring when each person was talking. The whole experience was exciting even though it was quiet nerve racking to be talking to a whole group of people, but it really did make sense as the job is very product and customer service based.

Then a few days later I got asked for a trial shift!

The trial shift was less than an hour, I was given an apron a run through and given some knowledge about the bath bombs/bars and was put into that section to give demos to customers. I demoed the new brushes with some kids that walked in, helped customers find products, demoed a few bath bombs and just generally chatted to customers while they browsed. The staff were really helpful and were giving me tips and I made sure to ask about stuff like how often to do demos and how to get peoples attention.

Then I was given a review and asked a few very chilled questions about previous experience which I had. Then I was offered the job at the end of the trial!

Interview Questions

  • I had to pick a product and then we were told to talk about how it is ethical   1 Answer
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