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      MATCHES interviewsMATCHES ASM- Assistant Store Manager interviewsMATCHES interview


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      ASM- Assistant Store Manager Interview

      30 Dec 2025
      Anonymous employee
      London, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at MATCHES (London, England)

      Interview

      The interview process was very straightforward. It started with a phone interview with HR, which focused on my background, overall experience, and motivation for the role. We discussed my career journey, key responsibilities in my previous positions, and what attracted me to the brand. This was followed by an in-person interview with the Store Manager, where the conversation was again largely centered around my experience, how I approach customer service, and how I work within a team. After this meeting, I was informed that they would be moving forward, and I subsequently received the offer. Overall, the process was clear, efficient, and very straightforward.

      Interview questions [1]

      Question 1

      How do you motivate a team on quieter trading days? Describe your leadership style. How do you support and develop sales associates? How do you handle underperformance? Tell me about a time you had to manage conflict within a team.
      Answer question

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