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      Modern Health

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      Customer Success Manager Interview

      5 Nov 2020
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Modern Health (San Francisco, CA) in Aug 2020

      Interview

      Interview process was standard, however when I was told they would not be moving forward with me, and I asked for feedback as to why, I never received an answer. I understand we are all busy, or maybe they weren't comfortable with a reply, however I just find this very unprofessional. Out of courtesy, you should at least let a candidate know the reason for the decision if they have asked. I've had large organizations reply and give feedback. If you're not comfortable giving details, at least respond back with something simple conveying this message.

      Interview questions [1]

      Question 1

      What interests you about Modern Health?
      Answer question
      2

      Other Customer Success Manager interview reviews for Modern Health

      Customer Success Manager Interview

      23 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Modern Health

      Interview

      The interview process with Modern Health was in-depth, thoughtful, and well-executed. I met with the hiring manager, recruiter, a panel, and completed the presentation round. It really felt like Modern Health valued your time and managed the process very well.

      Interview questions [1]

      Question 1

      How do you define value with your clients?
      Answer question
      2

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