Interview process was horrible. I got called by Tom and he asked me questions. Next morning I’m emailed “welcome aboard” to only be told it’s a different person with my name. I received ANOTHER email about joining to be told “sorry, that email is not for you”. I’m given a questionnaire assessment, I’m told by Tom, “do it quickly as possible” I complete it same day and he says “I’m waiting on team to check it”. It’s now been TWO weeks and I’ve heard nothing back. I guess I didn’t get the job.
A very positive and seamless experience from start to finish. The recruitment team was highly communicative and set clear expectations regarding the timeline and prep materials. The video interview with the hiring managers was conversational and engaging, focusing on behavioral scenarios rather than trick questions. It gave me a great impression of the company culture and showed that they genuinely value their candidates' time.
Interview questions [1]
Question 1
Can you tell us about a time you handled a complex or difficult call with a vulnerable customer, and how you balanced empathy with following company procedures?
