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      Nutrend.com

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      Customer Service Representative Interview

      27 Aug 2013
      Anonymous interview candidate
      City of Industry, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Nutrend.com (City of Industry, CA)

      Interview

      The interview questions were pretty straight forward, but her statements raised a lot of red flags. She informed me the previous employee suddenly left the job and three employees were let go because they just want to work 8 hours a day. There are no job training and guidelines and employees are expected to just ask questions from others. Employees are expected to take on additional responsibility, but they need permission to do overtime. Also mention that IT employees from China didn't finish working on the website. She asks me if i have any questions about the benefits and my reply was I don't usually ask about benefits and pay until I get an offer. Her reply was I already made my mind. If that is the case, why did you even bother informing me about the benefits since I'm not going to get an offer. Could it have been more professional by sending me an E-mail we are hiring someone else or don't say anything at all. Company is giving bad vibes. It expects too much from employees without giving any training or guidelines. I just don't see how asking questions can help employees do a better job other than being more dependent on others to get work done. Avoid this company at all cost unless you are related to upper management. The office culture is accepted in China and unfortunately, the San Gabriel Valley, but don't expect to get much out of it.

      Interview questions [1]

      Question 1

      No difficult questions. She is trying to find someone who can do everything, become dependent on others, accept low pay, and take on new responsibilities without getting overtime pay.
      Answer question
      1

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