I applied online. The process took 1 week. I interviewed at Old Navy in Jan 2009
Interview
After applying online, I received a call from Old Navy asking me to come in for an in-person interview. I went into the store and spoke with one of the managers. After that, a few days later I received a call back and got a second round interview. The interview wasn't very difficult -- they just asked general questions about me and my previous sales experience. They asked a few situational questions such as what I would do if I encountered a difficult customer or if I was having issues with a coworker.
Interview questions [1]
Question 1
You have a difficult customer who is complaining about the return policy. How do you deal with them?
Easy, Someone called me after I applied to set up interview. I went in and met with the store manager. I only had one interview and offered the next day!
Interview questions [1]
Question 1
They asked me about my availability and just some situational questions. I believe I may have also watched a video.
Interview was very professional and a portion was an introduction to the job’s tasks, which I thought was very helpful. Interview was in store and on the sales floor. Interviewer was very personable and friendly.
Interview questions [1]
Question 1
What would you do if a family of 4 came in asking for a complete, matching, vacation outfits? Show me what you would recommend then.