I applied online. The process took 4 days. I interviewed at OneSupport (San Antonio, TX) in Feb 2016
Interview
Great, very knowledgeable and friendly, definitely puts you at ease.
The person whom you get depending, may or may not have a sense of humor, I got one that did.
They ask about education background and employer background, skills, hobbies, interests.
Interview questions [1]
Question 1
Experience
Availability
How quickly you want to climb the corporate ladder
I applied online. The process took 2 days. I interviewed at OneSupport (San Marcos, TX) in Feb 2013
Interview
Very basic stuff. Answered some preliminary questions and then took a skills test that tested my typing skills as well as my ability to answer 70% of the questions correctly in 20 minutes. Then after I passed both tests, I scheduled an interview.
The interview was done via Skype, using a preset username. I talked to a young guy for about fifteen minutes about my previous employer, why I was so willing to leave them, and what I thought I could do for teleNetwork. I personally thought I bombed the interview, but twenty minutes later they called back and offered me a job-- so don't stress!!
Interview questions [1]
Question 1
What was the most recent troubleshooting you have done over the phone?
