I applied online. The process took 2 days. I interviewed at OneSupport (Austin, TX) in Mar 2013
Interview
Lots of online questionnaires and a skype video interview. They want you to google everything but can't come right out and say it. Probably the only relevant part is the typing test.
Interview questions [1]
Question 1
The only serious question they ask is geared toward making sure you can coherently regurgitate directions to another human being over the phone. the rest of it is nothing more than self-important fluff.
During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Interview questions [1]
Question 1
my priorities between customer service and technical support roles
I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024
Interview
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Interview questions [1]
Question 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021
Interview
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.
