This was very long process and rightfully so. They invest a great deal in you for the training in New York. I was interviewed for a payroll sales position and then was introduced to a 401k manager instead, did the ride day, and two phone interviews with the DSM and Zone Manager. I was then told no, but they really liked me, so I received a second opportunity with the payroll division. I, again, went on the ride day and had a phone interview with the DSM. I was then offered the job. All in: Recruiter 20 minute phone interview to gauge communication skills and ability for position. Then a digital video interview which was extremely uncomfortable, but just be confident! I then came in for a in person interview. Then was invited back for a follow up in person interview. Went on two field rides, and had a total of 3 more phone interviews. Highlights: Jody was my recruiter for the positions and she was amazing. Extremely helpful and comforting throughout the process. Additionally, my conversation with the DSM was phenomenal and a truly enlightening experience. He brought out the true reasons why I wanted to work for Paychex and why I can succeed in the role. This was an extremely long process, but was the job I wanted and I was willing to go through it all. Good luck!