Initial call with HR for pre-screening questions. Followed by sit down interview with Access Manager and Pre-Service team Manager. Conversational style interview with situation based questions/prompts followed by shadowing a NPC on the floor.
Interview questions [1]
Question 1
Share a time you made a mistake and how you responded in that situation.
I applied through an employee referral. The process took 2 weeks. I interviewed at Penn Medicine (Philadelphia, PA) in Jan 2021
Interview
I met with both the department leader and physicians in two separate zoom calls. Everyone was nice and very professional. The team seemed to take their work seriously and asked lots of questions
Interview questions [1]
Question 1
Q: where do you see yourself in 5 years?
Q: how do you handle unhappy patients
Q: what are your strengths and weaknesses
Q: do you plan to pursue further education?
