Percolate Client Solutions Manager London interview questions

I received an email one day after I applied online for the job, saying that they are 'impressed' with my experience and that someone at their New York office would like to have a quick phone chat with me, which was scheduled for the week after. The phone call took about 20 minutes and I was surprised how unprepared the interviewer was. He was literally reading my CV for the first time while he was on the phone with me. He thought my Title is the name of the company I work for which tells that there was zero research done about me before that phone call. The day after I received a declining email.