I had one interview with the store manager. He walked me around the store as he was holding the interview. Along the way he greeted every customer he encountered, and if they needed help, he gave immediate assistance.

Typical questions about retail and situations where you had a difficult associate and difficult customer. Questions about retail experiences, management style. Why do you want to work for PetSmart?describe a time where you had to coach an associate

Applied online, got a call about 2 days later from one out of about 5 locations I applied to. Set up 1 on 1 interview. Interview was with store manager and was given on the sales floor. Walked around and saw receiving. At the end, store manager said he would forward my information to other SMs in closer geographic regions and would call me later in the week. Never received call and business card did not include email