Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Phenom

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Phenom reviews | Phenom jobs | Phenom salaries | Phenom benefits
      Phenom interviewsPhenom Customer Success Manager (CSM) interviewsPhenom interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager (CSM) Interview

      7 Oct 2025
      Anonymous employee
      Rotterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 5 days. I interviewed at Phenom (Rotterdam) in Feb 2021

      Interview

      easy and straightforward, The process often takes about two weeks from start to decision. Interviewers might get technical or domain-specific (even for non-engineering roles), so don’t assume only soft/relationship questions. In their structured interviews, the company may use shared scorecards and a question library to standardise evaluation.

      Interview questions [1]

      Question 1

      why you want to join the company
      Answer question

      Other Customer Success Manager (CSM) interview reviews for Phenom

      Customer Success Manager (CSM) Interview

      25 Sept 2024
      Anonymous employee
      Rotterdam
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Phenom (Rotterdam) in Feb 2021

      Interview

      straightforward, very transparent, interviews related to your understanding about the role but also the culture of the company. 3 interviews, one with HR, one with VP and another one with hiring manager.....no case study like in any other interview for the CSM role

      Interview questions [1]

      Question 1

      What is your definition about customer success?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Apple
      4.2★Compensation and benefits
      avatar
      Intel Corporation
      3.7★Compensation and benefits
      avatar
      Honeywell
      4.0★Compensation and benefits
      avatar
      Arm
      4.4★Compensation and benefits