I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Mar 2018
Interview
I applied 2/5, took a skill based assessment 2/11, had a phone interview 3/1. I noticed that the job description said "Valid drivers license required." I asked why this was, since this is a desk job. The recruiter said that they try to move people from claims adjusters working at a desk to field adjusters within a year/year and a half. I asked for room for growth and she told me "field adjuster" was the next step. I was pretty surprised, as field work is very different from a desk job. I am so glad that I asked why this desk job required a drivers license, as I have ZERO interest in being a field adjuster. I am a small young woman and do not want to take a job where the room for growth involves driving around alone, sometimes in the evenings, to towns/areas I am unfamiliar with.
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.
Interview questions [4]
Question 1
Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome