Progressive Insurance Reviews | Glassdoor.co.uk

Progressive Insurance Reviews

Updated 14 Jun 2019

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Found 2371 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
91%
Approve of CEO
Progressive Insurance CEO Tricia Griffith
Tricia Griffith
614 Ratings
Pros
Cons
  • "Hours were long and leave little for work life balance(in 158 reviews)

  • "I worked in the inbound call center and the job is rough(in 92 reviews)

More Pros and Cons
  1. "Good company if you can make it through"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than a year

    Pros

    Excellent culture Flexible schedule Good pay

    Cons

    Let a lot of people go

    Progressive Insurance2019-06-14
  2. "Great place to work for"

    StarStarStarStarStar
      Current Employee - Quality Assurance Analyst 

      I have been working at Progressive Insurance full-time

      Pros

      great place to work for

      Cons

      Can't think of anything right now

      Progressive Insurance2019-06-12
    • "Unnecessarily hard phone interview"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Mayfield, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Progressive Insurance full-time for more than a year

      Pros

      Once you're in you're in. Super easy tp move up in the company, especially right now in this time of huge growth. Most managers are really good, but if you get one that is lazy just to get your entitled raise will be a tedious task.

      Cons

      If you're in sales especially on the phones you are chained to a desk.

      Advice to Management

      Be willing to hire consultants to management positions. Not only the ones that have been perfect, but also the ones who have made mistakes and since have become remarkable consultants.

      Progressive Insurance2019-06-07
    • "I'm never leaving"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Claims Adjuster in Sterling Heights, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Progressive Insurance full-time for more than 3 years

      Pros

      Flexibility, vacation time, work from home balance

      Cons

      Workloads are high but manageable

      Advice to Management

      Communicate more

      Progressive Insurance2019-06-06
    • "Great flexibility and balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Coder II 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Progressive Insurance full-time for more than 3 years

      Pros

      Work from home availability Flex hours Opportunity to promote

      Cons

      Can feel corporate and like your the little guy

      Advice to Management

      Be more practical about rolling out new processes and training people cohesively on new processes.

      Progressive Insurance2019-06-05
    • "Good Place to Work Overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Adjuster in Tampa, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Progressive Insurance full-time for more than 5 years

      Pros

      Great teamwork and supervisors. Good security.

      Cons

      Inventory too high per adjuster

      Advice to Management

      Reduce inventory per adjuster and be realistic about requirements

      Progressive Insurance2019-06-05
    • "Great Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Progressive Insurance full-time (Less than a year)

      Pros

      Ability to work from Home.

      Cons

      Schedule can change based on performance.

      Progressive Insurance2019-06-04
    • Helpful (1)

      "Heavy Workload, lots of growth opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Adjuster Intermediate in Phoenix, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Progressive Insurance full-time for more than a year

      Pros

      Always room for growth. Promotional opportunities are available

      Cons

      Heavy work load, can interfere with work life balance

      Progressive Insurance2019-06-01
    • Helpful (2)

      "CSR with Progressive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Riverview, FL
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Progressive Insurance full-time (Less than a year)

      Pros

      Great benefits, good training program, overtime available if you want it but it's not required. Tons of impressive art in the office.

      Cons

      Shift hours can be difficult as far as late nights go. The training program does not always seem fair between the agents. I had good mentors but not all of my co-workers in my training class did.

      Advice to Management

      Be more involved with the on the floor training; put a program in place to ensure everyone receives the same training and information.

      Progressive Insurance2019-05-29
    • "Great. People great job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Cleveland, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Progressive Insurance full-time (Less than a year)

      Pros

      People will go out of their way to help you and you can always find a friend

      Cons

      You start in a call center but you can be off the phones within a year

      Advice to Management

      Keep it up honestly best job I’ve ever had

      Progressive Insurance2019-06-01
    Found 2371 reviews