Progressive Insurance Reviews | Glassdoor.co.uk

Progressive Insurance Reviews

Updated 22 Jan 2020

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3.7
70%
Recommend to a Friend
92%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
716 Ratings
Pros
Cons
More Pros and Cons
  1. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agents Assistant 

    I worked at Progressive Insurance full-time for less than a year

    Pros

    great culture. great opportunities great senior management

    Cons

    benefits are okay. earned time paid off

    Progressive Insurance2020-01-23
  2. "good company for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Sales In SAN Mateo in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Good benefit and good people

    Cons

    Bad location and limited opportunities for career advancement

    Progressive Insurance2020-01-22
  3. "claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Good pay, time off, weekends are rotating

    Cons

    busy, stressful, angry costumers, lots to do

    Advice to Management

    Support people

    Progressive Insurance2020-01-18
  4. "Awesome Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agilent Technologies in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Flexible schedule, competitive pay, growth opportunities

    Cons

    Number of vacation days earned per month

    Progressive Insurance2020-01-15
  5. "Culture is every"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 3 years

    Pros

    Lots of opportunities Manageable work load Awesome co workers

    Cons

    Pay needs to be re-evaluated

    Progressive Insurance2020-01-13
  6. Helpful (2)

    "Never boring and challenging while helping people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance

    Pros

    Progressive is extremely open minded and accepting of everyone. Core values and objectives are actually strived for. Enthusiasm at the top trickles down. Lots of flexibility. Work from home options available which means, little to no stressful traffic. The day goes by extremely quickly to the point where you often say, "where did the time go?" Mentally stimulating.

    Cons

    It's a team environment in a stressful role. Helping customers in the claims environment is challenging at times. There can be a lot of "call outs" from peers. This role is not for the weak minded or the sensitive. You're helping people in their stressful situations- daily. So if there's a weak link in the chain on your team-it's often burdened out to the stronger links. And if you're not able to multitask efficiently- this role is not for you. Sedentary at times depending what your title is.

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    Advice to Management

    Everyone in the group knows who is bought in and wants to do well. Your enthusiasm is greatly appreciated.

    Progressive Insurance2020-01-01
  7. "Medical Rep"

    StarStarStarStarStar
     

    I have been working at Progressive Insurance

    Pros

    Work from home options, no micro management , good bonuses

    Cons

    Getting a promotion can be difficult. They don’t care how well you perform on the job , it’s all about if you can interview well. Nepotism exist! Supervisors have no leadership experience, you work over 40 hrs per week without extra pay! People constantly go on leave due to the stress of the job. If you miss one day or get sick you will be behind. Management waits till you’re drowning in claims to step up.

    Advice to Management

    - just start over - stop setting reps up for failure

    Progressive Insurance2020-01-21
  8. "To be very honest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compusa in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    The staff are friendly and generally all get along well

    Cons

    Not much work and personal life balance it’s very challenging to keep up with the demand of the job and day to day responsibilities.

    Progressive Insurance2020-01-21
  9. "A good job but needs major tweaks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Claims Adjuster in Denver, CO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Progressive Insurance full-time for more than 5 years

    Pros

    Ability to work two days from home is nice. Schedule has a little bit of flexibility if you need to come in late or leave early for occasional appointment. Gainshare is great bonus.

    Cons

    This company has become so cheap to them point where it is rather shocking. Everyday we have more important features needed to do our job taken away from us, all so the company can save a buck. Office chairs are broken and there is a year waiting list for a new one which is insane. Workload is becoming impossible but yet all they do, in order to save money, is shift the workload around, so then a different department gets swamped. That or they come up with small ridiculous things for the cp to do which still fails to address volume. The way we are taught to negotiate claims is not realistic. If we have the authority to settle something, let us settle it. Management and supervisors desperately need to realize that they are NOT the ones that are on the phone and home constantly back and forth with these attorneys. It's a classic example of things looking much easier than they are.

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    Advice to Management

    Hire more people to address volume instead of these hack bandaid solutions. Give reps more leway for settling claims. Stop forcing us to refer files when it is makes no economic sense. Actually care about the employees and do not have a year waiting list for a chair.

    Progressive Insurance2020-01-21
  10. Helpful (2)

    "Company has the right outlook, just needs to be executed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Engineer in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Tuition reimbursement, PTO, Access to training classes, CEO is taking company in right direction. Gain share program is nice.

    Cons

    A lack of technical expertise with individuals. Dead wood and unmotivated employees. Due to bureaucracy of the company often times projects take much longer than they should. Also often times employees that want to work and make a difference for the company cannot do you millions of policies that prevent the person from doing their job efficiently. Not enough automation is being used or is this being pushed by management. Getting promoted can take a while even when an employee is well qualified. Also there tend to be several people who abuse the PTO policy and are not disciplined for this. Excessive absences translate into low productivity.

    Show More

    Advice to Management

    Get rid of the dead wood. Include more technical assessments when hiring for technical positions and not just STAR assessments, because this does not display a person’ s aptitude. For those that do not want to learn and improve the company, weed them out. The company likes to model itself after Silicon Valley company's such as Google, but these types of companies do not tolerate laziness or excessive absences from employees. This company should keep moving forward with recommendations from industry research leaders. The company culture definitely fits its name, but management should promote more training in areas that are outdated.

    Show More
    Progressive Insurance2019-12-31
Found 2538 reviews