Progressive Insurance Reviews

Updated Sep 22, 2021

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Found 3,896 of over 4,010 reviews

3.9
72%
Recommend to a Friend
93%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
1,505 Ratings
Pros
  • "They really care about their employees and the work environment they create(in 227 reviews)

  • "Great benefits, including working from home(in 222 reviews)

  • Cons
  • "sometimes poor work life balance(in 206 reviews)

  • "Work life balance is poor due to heavy work load(in 106 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Great company and amazing culture

      May 22, 2021 - Senior Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, work from home, gainshare bonus, internal promotions, amazing company culture -lots of potential for growth if you're patient

      Cons

      can be tough if you are not good at time management, also need to be patient with customers, - this job is not for everyone but it is very rewarding if you are able to handle the workload

      Continue reading
      19 people found this review helpful
    2. 5.0
      Current Employee

      amazing

      May 25, 2021 - Claims Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone is friendly and supportive

      Cons

      Long hours and hard work

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    3. 4.0
      Former Employee

      Good Company to Work For

      Mar 31, 2021 - Claims Loss Reporting Unit 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Welcoming and progressive working environment.

      Cons

      Work can become tedious if not promoted/translated to a lateral role.

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    4. 4.0
      Current Employee

      Overall good job

      Sep 22, 2021 - Claims Adjuster in Mesquite, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you work with

      Cons

      Heavy claim load and regimented interviews

      Continue reading
      1 person found this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Awesome Job!

      Sep 22, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The training, pay, and opportunity are all top notch!

      Cons

      You have to stay in a particular role for at least 6mo even if you display mastery.

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    6. 5.0
      Current Employee, more than 1 year

      Great company

      Sep 22, 2021 - Insurance Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing company that provides room to grow into different areas Great benefits Great CEO

      Cons

      Without tenure, tricky to have a preferred schedule

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    7. 5.0
      Current Employee, more than 1 year

      Claims

      Sep 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Alright pay Advancement Good benefits Good job overall

      Cons

      None can’t really say I had cons

      2 people found this review helpful
    8. 4.0
      Current Employee, more than 1 year

      Great Job, difficult workload

      Sep 21, 2021 - Claims Generalist Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome team, management, and high potential for growth

      Cons

      can get really busy and when it does, it is extremely busy

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    9. 5.0
      Former Employee, less than 1 year

      Former Progressive Insurance Employee

      Sep 20, 2021 - Customer Resolution Management Consultant in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent culture and environment to work.

      Cons

      I wish I had never resigned and continued my employment there.

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    10. 5.0
      Current Employee, more than 5 years

      Best company I have ever worked for

      Sep 20, 2021 - Field Claims Supervisor in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Flexibility Opportunities for growth Pay Diverse & Inclusive

      Cons

      The workload can be heavy

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    Viewing 1 - 10 of 3,896 Reviews

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