I applied in-person. The process took 3 days. I interviewed at Publix (Lakeland, FL)
Interview
Applied at kiosk, and then introduced myself to the store manager and customer service manager. Told them both why I wanted the job and why they should hire me before getting an interview. I went back to the store several times to let them know I am still interested; there are a lot of applicants at Publix, so it is important to stand out from the crowd.
I got an interview, and it was really simple. Nothing difficult or unexpected; really easy process.
Organized and flowed well. Interviewer answered all questions I had for them and more. It was timely and follow process was fast and efficient. Great experience overall went well. Second interview involved job offer.
Interview questions [1]
Question 1
What was a situation where you worked well in a team situation?
Easy process. Easy questions. Asked a lot about prior experiences and what i could bring to the table. Asked about schedule and availability as well all of which led to the personality questions.
Interview questions [1]
Question 1
Tell me when you turned around a negative situation.
First, you have to take an online assessment during the application and then you get scheduled for an in-person interview if they like your responses. The assessment was pretty lengthy and had a variety of customer service and situational questions, and the interview was pretty serious for the low level position I was taking.
Interview questions [1]
Question 1
They asked me hypotheticals about certain customer service scenarios and how I would respond to it.