I applied online. The process took 3 weeks. I interviewed at Randstad US (Houston, TX) in Feb 2017
Interview
I was in the jobs database for Randstad and they called me to ask whether or not I was seeking employment. I told them that I was and I answered some short interview questions over the phone. I took a customer service and technical support tests and I was required to show pics of my workspace for working at home.
Interview questions [1]
Question 1
Are you willing to work with a webcam that allows the customer or caller to watch you while you help them?