Reliance Star Payment Services interview questions

For the customer service interview, they wanted you to read one of their scripts which described in a clear way what service was being offered to the caller, a number of important disclosures and a check to make sure the customer understood the content. It was a test to see how you might sound on a live call. There weren't any curve balls and they wanted you to know about the company, the daily routine, training available and possibilities for upward/lateral movement within the company. Promoting from within was an important point for me, among others.