I applied online. The process took 4 weeks. I interviewed at SAIF (Salem, OR)
Interview
there was a phone interview and then an intense panel interview with different people asking quesitons. there was also a written portion of the interview. the tour of the facility was also actually part of the interview as they asked the tour guide what questions you asked. the process took a long time and there were many people interviewed. it was over a month from the date that i applied online until i was offered the position. after hiring as a trainee, there is an intense training program that culminates in a test for certification. the test must be passed in order to continue on with the company.
The interview questions are shared in the chat, which I appreciated. They were mainly questions about customer service and situational (“Tell me about a time when…”). The employees I interviewed with were engaged and genuinely seemed interested in my answers to their questions.
Interview questions [1]
Question 1
When have you gone above and beyond for a customer?
The interview consisted behavioral, STAR Method questions that pertain to the role. I didn’t find any of the questions to be difficult to answer. All of the interviewers were very kind and made me feel comfortable.
Interview questions [1]
Question 1
Give an example of a time when you went above and beyond for a customer.
