The interview process by SRH University demonstrated significant shortcomings in planning, communication, and candidate experience.
The first interview with the hiring manager included a request for a strategy presentation on very short notice. While candidates were expected to respond quickly, subsequent communication and feedback from the university were slow and inconsistent.
The second interview suffered from poor time management, with two candidates reportedly being interviewed simultaneously, which reduced the professionalism and effectiveness of the discussion.
A third interview was requested at the last minute with only around 30 minutes’ notice. During the interview, responses were frequently interrupted, making it difficult to fully address questions and demonstrate relevan experience.
Throughout the process, communication from the regional management team was inconsistent and often unclear. The overall hiring approach appeared disorganized, with shifting priorities and limited transparency regarding next steps.
One of the most disappointing aspects was the lack of follow-up. Candidates invested considerable time preparing presentations, attending multiple interviews, and sharing strategic insights. After months without meaningful updates, the recruitment direction appeared to change without proper communication, closure, or acknowledgment of candidates’ efforts.
Additionally, some interview discussions felt repetitive, with similar questions being asked multiple times despite previous detailed explanations. There also seemed to be limited understanding of the education recruitment landscape relevant to the role.
Advice to Management: Improve recruitment planning, communication, interviewer preparation, and candidate experience. Candidates invest significant time and effort in multi-stage interview processes and deserve timely updates, transparency, and professional treatment throughout the recruitment journey.
