I applied through a recruiter. The process took 1 week. I interviewed at SRS Health (Montvale, NJ) in Mar 2012
Interview
Met with four different individuals (HR rep, Tech Support team rep, Tech Support team manager, and head of Tech Support at the company) individually.
I had to actually go back twice to interview on separate days due to scheduling conflicts with two of the four individuals I met with that had come to fruition during the interview process (a prelude to how inept the company is run), hence my "negative" rating for the interview experience.
Interview questions [1]
Question 1
Standard interview questions (tell me about yourself, your three greatest strengths and weaknesses, your greatest accomplishment and professional failure, how you could've handled a tech support situation with a former employer better, etc.)
Additionally a relatively simple test (written) was given related to general IT questions in a helpdesk support role
I applied online. The process took 3 weeks. I interviewed at SRS Health (Montvale, NJ)
Interview
No one informed of me of a 3 hour interview with an outdated test on Windows Server 2003. You meet with the head of HR, the HR employee, the Project manager(s), CIO, Support manager(s), and you do not do this all at once. They all meet you individually. Then they throw you a 20-40 question test with questions that are so outdated I don't even believe I studied these systems in college (2004).
HR does not have their ducks in a row and does not prepare you for an interview with 5+ people that know absolutely nothing because they are so far removed from the process you are interviewing for at that point. I believe one of the project managers that I interviewed with was a support manager 3 years prior to this [What is really the point of his opinion to upper management or the current support manager?].
Interview questions [1]
Question 1
Something about deploying an msi or exe to an environment?
