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      SWBC

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      Customer Service Representative Interview

      7 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at SWBC

      Interview

      When I were there, we got a lot of incentives such as yearly bonuses around Christmas, which equal one full paycheck. We also got discounts to basketball and hockey games of teams that the company sponsor.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Other Customer Service Representative interview reviews for SWBC

      Customer Service Representative Interview

      13 May 2017
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through other source. I interviewed at SWBC (San Antonio, TX)

      Interview

      2 assessment modules (Customer service and process/typing test) prior to 1 on 1 face interview. An application to fill out. One on one face interview with supervisor or manager. Saw the recruitment team.

      Interview questions [1]

      Question 1

      Tell me a time when you had an upset customer and how did you resolve their issues.
      1 Answer

      Customer Service Representative Interview

      8 Aug 2017
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at SWBC in May 2017

      Interview

      Very easy but time consuming. Very positive and helpful people doing the interview process. Took awhile for all the process to get approved and completed before I was hired.

      Interview questions [1]

      Question 1

      What is your most positive assest
      Answer question
      1

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